1-866-775-3205
 

StarChapter Premier: The Right Plan for Your Organization

Up To

800

Members
Up To

10,000

Non-Members
Up To

60,000

Emails/mo
Up To

4GB

of Storage
Up To

20

admin users

See What StarChapter is All About

 


 

Premier Plan Includes These Features

Email Manager
Dedicated StarChapter Specialist (DSS)
Membership Manager
Newsletter and Articles
Customer Support
Design Editor
Announcements
Ongoing Board Trainings
Photo Gallery and Videos
Survey Manager
Calendar
Form Builder
Documents
Payment Processing
Blog and Forum
Page Templates
Classifieds Listings
Corporate Memberships
Scheduled Emails
Coupons and Vouchers
Domain Administration Services
Admin User Restriction
Online Store
Advanced Design Control (CSS)

 

See More StarChapter Plans

 


 

What Our Customers Are Saying

 

The StarChapter staff has been great to work with every step of the way. Thanks to them, our project was a quick win for our chapter. StarChapter brought our chapter website back from the dead

— Sue Gerrity, CRM, IGP
ARMA Detroit

Since we selected StarChapter we have saved over $2K per year and the website is very user friendly. Our chapter had to start over with membership and currently we have 47 members. The system is very easy to maintain. StarChapter did an outstanding job setting up our website.

— Dick Nabors
BTA Baltimore Washington

I wanted to transition out of my role with the chapter but after spending time with StarChapter technology, I have decided to stay awhile. I feel pretty confident now with administering the site and am looking forward to moving along the learning curve. Our site just received the first place trophy in the American Payroll Association's best website contest.

— Brad Patterson
APA Columbus

FAQs

  • What is the duration of my plan’s contract?

    StarChapter Standard, Premier and Elite plans have an initial term of 13 months. This includes a grace period of one month for the initial part of the setup project, plus 12 months of service. Your StarChapter subscription will auto-renew at the end of the period in 12 month terms.

    StarChapter Lite is a month-to-month term that auto-renews each month.

  • Does StarChapter have a Satisfaction Guarantee policy?

    StarChapter Standard, Premier and Elite plans have an initial 90-day Satisfaction Guarantee policy, as follows: If for any reason you are not satisfied with your StarChapter service within the first 90 days of your initial term, with written notice of cancellation, up to a 90-day refund of the StarChapter Service Subscription Fee will be returned to you.

    The 90-day Satisfaction Guarantee does not apply to StarChapter Lite.

  • What does my plan include?

    Your selected StarChapter plan includes all the features and services listed above. For a comparions, view our plans table.

  • Can I accept online payments?

    Using your merchant account and gateway services, StarChapter allows you to seamlessly accept credit card payments on your website for meeting registrations, member dues, and products. Read more about accepting payments on our eCommerce page.

  • Can I use my own domain name?

    Yes and you can maintain control of your domain name. Customers can point their domain to the StarChapter service. We also provide assistance in these matters to make the transition as easy as possible.

  • What does my eCommerce include?

    Your users can safely pay with credit cards on your website since StarChapter is PCI compliant and is regularly reviewed for compliancy. Full credit card numbers are not stored by StarChapter, rather they are passed to the secure gateway using encrypted industry standard 256-bit SSL certificates to protect the transferred data.

  • How long until I can start using the service?

    You will be able to use the StarChapter Standard, Premier, and Elite plans within one (1) month of signing up.

    StarChapter Lite is available for immediate use following signing up.

  • How long until my service goes live?

    This largely depends on you and your board. Going live typically takes 3-5 weeks from signing up. If time is of the essence, your Dedicated StarChapter Specialist will move quickly to get your service live on time.

  • What happens if I go over my storage limit?

    You can easily monitor your storage usage in your StarChapter’s Admin Area. If you are getting close to your limit, you can purchase more storage space for a nominal monthly fee or upgrade your plan. However, typically this is not needed as your selected StarChapter plan allows for a generous growth to last many years. Check out our best practices on dealing with large amounts of files or media.

  • Do you offer additional help?

    Absolutely! StarChapter wants you to be successful! Most StarChapter plans include a well-crafted on-boarding project where we help you start off on the right foot. Then, we offer ongoing support and training sessions as part of the service for current and future board members, making board transitioning easier for you. If you want additional services, such as extra graphic design or content conversion services, we can offer that to you at our hourly rate once the scope of work has been agreed to. StarChapter is a self-service software that enables users to easily make changes and administer themselves.