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Customer Testimonials

Please read through a small sample of testimonials that we receive from our customers who use StarChapter

Wanted to let you know how much I am enjoying the StarChapter platform. I wanted to transition out of my role with the Columbus Area Chapter but after spending time with your technology, I have decided to stay awhile.

I struggled for a while with some things and certainly appreciate all the help you have given me. I feel pretty confident now with administering the site and am looking forward to moving along the learning curve.

I also wanted to share with you that our chapter web site just received the first place trophy in the American Payroll Association's (APA) best web site contest. We were presented with the award at the American Payroll Association's 30th Annual Congress in Orlando, FL. I do not know how many chapter submitted entries but there are over 130 chapters across the country.  

Thanks to StarChapter for your platform and for your support!

Brad Patterson, APA Columbus

The upgrade of the Email Manager in the Communications section of the website is terrific. Very user friendly and much more functional. Just wanted to pass along my comments. Great job!”

Gina Gouveia, MPI WestField Chapter

StarChapter offers a great product for delivering news and event registration, but where it really shines is with its customer support. Consistently, my questions are answered quickly and technical instructions are provided in an understandable language. On top of that, everyone is pleasant. Customer service is alive and well at StarChapter.

Renae, PRSA Northeast Wisconsin Chapter web co-chair

I am the webmaster for PMI Emerald Coast.  We signed on with Starchapter earlier this year and I wanted to tell you what a pleasure it was to work with our project manager.  He has been very helpful not only during the original setup of the site, but since then he has been very helpful in answering questions I or my members have.  He has really made my job much easier

Brad Andrews, VP Operations PMI Emerald Coast

We wanted to recognize our project manager for a job well done. Thinking back over the past several years about all the different service providers we have done business with, and comparing the level of service we received from her, she shines brightly. Clearly one of the very best we have ever encountered.

It is almost impossible to express in words how much we appreciated having her help us with our new Star Chapter website. She is as professional and knowledgeable as they come, and she is a huge asset to your organization.

Bill Nordbrock and Jennifer Philips, Tucson Business Club

Star Chapter has been beyond helpful during the build and launch of my organization's new website and member database. We have an extremely complicated database that pushed the limits, but Star Chapter support was more than happy to work with me through any hurdle and make sure I was happy. I am forever grateful for the patience, knowledge and skill of our project managers during this project.

Laura Townsend, Duval County Medical Society

We got set up in June. The project manager did a great job with site set up and training and all your folks work hard to be responsive on the help desk. I always feel kind of clueless when asking questions and they always make sure I don’t feel that way and get me the answers in a timely fashion. Glad I went with StarChapter.

Scott Pfeifer, Executive Director, MASSP

We have been using Star Chapter for about 5 years and have been very happy! The website is easy to navigate and the support team are quick to respond to any questions we may have. We are 100% satisfied!

Kristy Williams, NAWBO Kansas City

As always thank you so much, your company has boosted the morale of our chapter. The website looks great and everyone is very excited."

Kimberly Pierce-Hinds, SGMP Crossroads of America

I just want to thank you for such a great job. I appreciate the project managers for responding to my e-mail so quickly and for helping me with my problem when I called. The staff at Star Chapter is awesome and as a board member I cannot imagine us ever going with anyone else after having experienced firsthand the fantastic service that Star Chapter offers. Thank you all.

Thomas Walsh, SGMP San Francisco

Once again it’s perfect! I so appreciate your responsiveness and constant willingness to assist. YOU ROCK!

Darlene Walker, NACE Orlando

Our conversion project to the latest release of Star Chapters software has been discussed for quite some time within our organization. There were various concerns surrounding the project but it was imperative that we move forward.

As you know, we are now live and have received excellent feedback from our members regarding the new face of PPA NJ. From inception to completion, with a tremendous amount of patience and perseverance, the StarChapter team was a great asset to us. They did a wonderful job at helping us understand what's new, quickly responding to our calls for help and were there every step of the way.

Jim Roselli, PPA NJ

On behalf of the National Transportation Training Directors, I want to thank you and the Star Chapter team for the amazing work on our new (and very much improved) NTTD website. Our membership has grown the last few years, and we are excited to offer our membership this new added benefit. 

National Transportation Training Directors

When our state society wanted to redesign our website we had several criteria for a new system: ease of use, good graphics and ability to register and pay for educational programs online. We found all of those answers with StarChapter. A design expert worked with us to design and format our new website and walked us through all the logistics of setting up online payment. Creating and implementing our new site was very easy and we have been very happy with the ease of use and how well it has helped to advertise our society. Online registration has been a powerful tool for us to increase attendance. Marketing and advertising of our upcoming programs is exceptionally easy. Another feature that we particularly like is the ongoing free training available so we can teach new site administrators how to use the system. Given the choice we would not hesitate to choose StarChapter again.

Steve Linerode, ASRHM Indiana

The StarChapter representatives are responsive, knowledgeable and gracious. This certainly makes their product user-friendly for those of us who are not experienced in working on websites. StarChapter has some wonderful features that have improved the efficiency of our chapter operations. We have current and historical information available and continue to use this information when developing plans for the next fiscal year. The tools available in StarChapter allow our chapter to capture important administrative information and make it easy to coordinate meeting announcements, group emails, website updates and meeting coordination. There are an extensive number of features available for us to consider using in the future and we are planning to continue using StarChapter for years to come.

Patty Barron, CGMP of SGMP Rocket City Alabama Chapter

We selected Star Chapter and are very pleased. Since we selected them we have saved over $2K per year and the site is very user friendly. Our chapter had to start over with membership and currently have 47 members. The system is very easy to maintain. Star Chapter did an outstanding job setting our site up it does not take any time to maintain other than posting our meetings and sending out invitations."

Dick Nabors, BTA Baltimore Washington

As an Association Management company the time saved by using this product is tremendous. Having used other products out there Star Chapter is by far the most user friendly I've come across. When I need to update a member record, record a payment or simply run an event registration list I find I don't have to "figure out" or "remember" a complicated procedure. It's simply the click of a few keys.

The sales staff is very helpful and made signing up very easy. The support staff are great to work with and are very quick to respond if you need help (which hasn't been very often).

My members love the site for its ease of understanding and finding things. It's very straight forward. They love, what I call, the "bells and whistles" with the newsletter, rotating photo frames and the rotating sponsor frames. The site feels like it cost a million bucks but in reality it's very affordable.

Jeanie Merideth, Merideth Association Management, LLC

We are a week into the website and absolutely loving it and getting some awesome feedback from our members as well as prospective members. We have had three individuals sign up in the past week that have not been members in over four years, so this was definitely a good decision.

Robert Baye, Louisiana Academy of Physician Assistants

I would like to pass along a word of thanks to you for the outstanding job our project manager has done assisting the Jacksonville Post of the Society of American Military Engineers (SAME) in establishing our new website through StarChapter. He has been absolutely terrific both in helping set up the site and in training us to use it. He is the quintessential professional and has superbly represented StarChapter in every aspect of this process. He has personally made this a seamless and pleasant transition for the SAME JAX Post.

Dwyn Taylor, PE, CEM, President, JAX Post SAME

Good afternoon. This is not a request for anything on the website rather it is meant to be a note of appreciation for your help and guidance throughout this migration to the Star Chapter experience. Your support and response times have been very good and I truly appreciate it. You have made this transition very easy and enjoyable.

And let’s not forget that I’ve heard nothing but positive from our members. They absolutely LOVE our new site!

So, thank you and I look forward to working with Star Chapter going forward!

Brian Gregory, PMP, PMI Rochester

I just wanted to send a note thanking StarChapter and your fantastic team for supporting us with our new website. Thank you so much for all of your support, expertise and patience as we got our site planned and ready. The support team were great to work with and my chapter and I really appreciated them walking us through the process and their help along the way. We wanted to specifically recognize our project manager for their responsiveness, support and expertise. They were a pleasure to work with. A number of our members have already commented on how much they love the new site. I have already been letting other ARMA chapters know how pleased we are with the site and service. Thank you for your excellent service!

Seth Beim, Executive Vice President, ARMA Northern New Jersey

Excellent! I'm so glad to see this long-time dream become a reality! Great job, PMIOKC! I will be proud to direct colleagues and professional contacts to this site.

Delinda Fitzgerald, PMI Oklahoma City