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Meeting Manager

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Contents

Finding a Meeting: Filters, Sorting, and Searching

Select a date or venue filter and click the Filter button to find a meeting quickly. The date filter displays past or future meetings. The other option, present meetings, displays meetings within a set range from today's date. This range can be changed in the Settings area. The search function finds a term within a meeting's title. Click Clear Search to go back to the regular view from the results page.

The Meeting View

The basic view displays the meeting name (this may be different from the headline displayed on the front end), the venue, category, and publication status. The publication status determines whether a meeting, ticket, or product can be shown on the website. Meetings are always shown when published. Tickets or products may be published and available for purchase, but not shown on the main meeting page or in meeting e-mails. A meeting may also be incomplete. Only complete meetings can be published. The view also shows the meeting date, the total registrations, the total sales, and the total collected.

Navigation links appear at the bottom of the page for moving forward and back, or setting the number of rows (meetings) to show on each page.

Meeting Settings

The settings area is broken down into several areas and holds all of the information on meeting templates, stored venues, custom text, meeting categories, and preferences on registration handling.

Permissions

If some large change is happening (for example, transitioning between payment gateways), turning off registration across the board may be advantageous.
This should be unchecked if some members may pay for other members' registrations, such as in an employer/employee relationship.
Chapter refund policies may vary. When this is marked a user can cancel their own registration and request a refund.
Many features on the system hinge upon members logging in when registering, so this should be unchecked in most cases (exceptions include some groups that schedule events but do not have members). There is a setting under General > Site Configuration > Edit Configuration called AUTO_LOGIN_MEETING_EMAIL that could help if members do not wish to log in. With this turned on, a member who clicks the Register Now button on a meeting e-mail is automatically logged in.
Registrations default to attended status unless this is checked.

Categories and Templates

Meeting Categories classify meetings. The meeting list module in the Content Manager has a setting to only show upcoming meetings of a certain category on a page. For example, meetings of the workshop category could be shown on a page about upcoming workshop topics.

Meeting templates provide a way to enter information that recurs across multiple new meetings. Adding a template is similar to the procedure for adding a meeting. A meeting based upon a template can be edited. Note that this relates to meeting information and does not control the display of information on the meeting page or elsewhere on the site. To modify that, go to Content Manager > Edit Templates.

Stored meeting venues save time when creating future meetings.

Edit the meeting badge templates to change what information is shown on meeting badges. For example, the chapter's logo may be swapped for the logo of the company sponsoring the meeting.

Payments

Payment Processing contains a few settings relating to credit card processing. Test mode is turned on as a safety measure for sites that are in the implementation phase.

Credit card processing is turned on or off here as well as the ability of a user to bypass the credit card form when registering for a meeting. If this is enabled, registrants see a button marked Bypass Payment with a message above it when registering. By default, the message reads, "Click here to bypass credit card processing and pay by check or cash at the door." Enter a new message here to replace the default. The tax rate is also set in this area.

Payment gateway changes must go through the support team. Go to the help area to get in touch with a request for a change here. The permitted credit cards and an option to require or not require the authorization code are set here.

Messages and Forms

Messages appear in various areas during the registration process. This area is used for replacing the default messages.

The registration form section modifies the labels on various parts of the form. This information plugs into specific places, so dramatically changing a label isn't recommended (changing the ZIP code to a license number, for example), but could be used to place specific instructions (asking for a cell phone number instead of a home phone). The Enabled and Required fields will show or hide a field, or force a registrant to enter information into a field, respectively.

Additional messages appear below. Each of these has a default message.

The Catalog Products section sells material and immaterial goods not related to dues or registration costs.
If a chapter is part of a national organization, they may choose to enter "Local Members Log In" to differentiate between a local and national member.
Instructions could be placed here for requesting a refund.
The system applies the fixed transaction cost, if there is one, to all orders. This cost covers things like shipping and handling or processing charges, and should be named so that registrants know what the charge is for.

Adding a Meeting

Template

Enter a meeting name and select a template from the drop-down. The meeting name is visible only to admin users of the system. By default, this is also used for the meeting headline, but the headline can be edited. Templates pre-fill much of the meeting information and save time when most meetings take place at a particular venue or with particular ticket costs.

To make a new template, select Create New Template from This Meeting or go through the Settings area at the top right.

Details

Choose the meeting category from the drop-down. Categories help organize the meetings, and meeting list modules show either all meetings, or upcoming meetings in a particular category (such as workshops).

Enter the starting and ending dates and times. The late and earlybird dates and times will be used later, when late and early fees and discounts are entered on meeting tickets. If the registration cutoff date and time are set, registration will automatically be disabled at the specified date and time.

Select a reusable venue from the drop-down, or create a new (reusable) venue.

Description

Enter a headline for the meeting. The meeting's name will be filled in here by default, but can be edited to show a different name for the meeting on the front end and the back end (which may be useful if a meeting has a very long name, for instance).

The excerpt is a short blurb about the meeting that will be shown on the meeting listing page and any meeting modules.

The description should contain the full information about the meeting, such as an agenda or speaker bio.

Tickets and Products

Registration Details asks for some information about what is and isn't allowed for this meeting:

Select whether to allow voucher use.
If this meeting isn't ready to take registrations yet, use this option.
If attendance at this meeting should entitle a member to continuing education credits, use this option. The number of credits is assigned at the ticket level.
Enter a number here to set an attendance cap, or leave the field blank.
If there is a cost associated with all orders regardless of amount, check this box. Fields will appear for entering a description for the fee and the amount.

Tickets

Adding a ticket

Member tickets can only be purchased for logged-in members of a specific type, while guest tickets can be purchased for non-members.
Leave this unchecked to continue working on the ticket without making it available to visitors of the site (for viewing or purchasing).
Enter a name for the ticket here.
Enter with numbers and a decimal only (do not use a dollar sign).
Enter a percentage for sales tax, if applicable.
If a ticket should span multiple seats (for example, a table of six at a banquet), check this box. Prompts will appear to enter the number of seats and to set whether the ticket should be for members only, or whether guests can be included as well as members.
This only appears if CE credits are allowed for the meeting. Enter the number of credits here. A member receives credits based on the registration ticket and their attendance status. A full report of CE credits can be found under Charts and Reports.
The dates are pulled from the earlier setup screen. Set the amount of the discount here.
The dates are pulled from the earlier setup screen. Set the amount of the fee here.
Not every chapter wishes to show the ticket names and prices on their site before someone attempts to purchase. Leave this unchecked to hide them.
Leave this unchecked to leave the ticketing information out of meeting e-mails.
Questions can be used to gather information from registrants that won't affect the price of the ticket. Questions can be required or not required. Questions of the write-in type will come with a field for the registrant to type in their response; use the multiple choice type to force users to select from preformatted responses. (There is a link to add extra choices below the form.)
A ticket can be restricted to all members (if a guest ticket; if a member ticket, this is assumed) or to any member type. Select from the drop-down to make a ticket only available to logged-in members of a certain type. For example, a specially discounted student ticket should only be available to members of the student type.

Products

Product Types

All products are non-registration items. Purchasing a product does not include a seat at a meeting.

This item can have any description.
This item can have any price, set by the registrant will enter the amount of their donation at the time of registration.
This item should be used for a limited number of purchases or any product in which inventory is tracked. This area only allows existing inventory items to be attached to a meeting. Use Catalog Products to set up and manage inventory items. Physical items should be set up as inventory items, but this item type can also be used for intangible goods of a limited number--for example, one of eighteen available hole sponsorships on a golf meeting.
General purpose items can have any description and are often used for sponsorships or other purchases where the number of purchasable items is not limited.
Product Options

The majority of the product options are identical to those used when setting up tickets (see above), but a few special options exist for inventory products.

When adding an inventory product to the list of items available for purchase during registration, a drop-down box appears for selecting which inventory product should be used. The product's description is changeable. A shipping and handling cost specific to the item is set here, if applicable. The check stock option checks the number of items on hand before allowing a registrant to purchase (so that an item cannot be backordered).

Icons & Docs

Icon

Click Select File to bring up the Image Manager and choose from icons on the system that have been used for previous events. It is also possible to upload new images through the Image Manager.

Documents

This area is for meeting flyers, meeting minutes, meeting surveys (of the printable variety; see [[Surveys] for information on setting up online surveys), speaker presentations, or any other files that should be available for download in association with this meeting.

Click Add a Document, then fill out the form with the document title and the name of a subdirectory that the document should be placed in. If the subdirectory does not already exist, the system will create it. (When uploading to an existing subdirectory, make sure to have the correct spelling, otherwise another similarly spelled directory will be created.) Browse buttons (which may be labeled Choose File, depending on the browser) are used to enter the file to be uploaded and an optional thumbnail file.

Restrict Viewing will limit the availability of the document to logged-in members of a particular type.

Once everything is set up, click Add to upload the file. Additional files can be uploaded following this same process.

All Done! - Meeting Review

This page is a single-screen listing of everything that has been set up on the previous screens. The Published section is the only new item. This section lists the publish status of all the essential parts of the meeting. These items can be left as-is, published individually, or all published at once using the Publish All button.

If everything appears correct on the review, click the Complete button in the bottom right corner to finish the meeting.

Actions

The buttons in this area provide links to meeting badges, meeting e-mails, meeting surveys, meeting registration, and meeting reports and associated files.

Badges

First, select an Avery template for the badges. A listing of meeting registrants, both members and guests, appears with checkboxes by the member and guest names. The buttons select all members, select all guests, select all registrants (whether members or guests), or clear an existing selection.

At the bottom, the system calculates how many pages of label paper are needed for the number of registrants selected. Any blank badges on the final sheet will be printed with the chapter's logo only for anyone registering at the door.

Email

This is a shortcut to the Email Center area for creating meeting e-mails.

Survey

This is a shortcut to the Surveys area for creating meeting surveys.

Registration

Meeting Registration is discussed on a separate page.

Reports

This is a shortcut to the reports available under Charts and Reports.

Files

This action has a drop-down menu with shortcuts to the meeting documents or photo gallery.

Documents

This area lists all the documents associated with the meeting. The button at the top adds new documents. Uploaded documents can be viewed with the button on the right, or edited (or replaced) by clicking on the document name at left.

Photo Gallery

This is a shortcut to the Meeting Photo Gallery.

Editing a Meeting

Click on any meeting's name to make edits. The link points to the meeting review screen (All Done!, discussed in more detail above), for editing the publication status of the meeting and its tickets/products, or the times, documents, and other associated information.