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Easy Access to the W-9 Form
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| StarChapter customers can now easily access our completed W-9 form. Login to “My Account” on www.starchapter.com and click on the “Downloads” button on the left hand-side menu. Click on “StarChapter W-9” to directly download the form to your computer. Need help downloading the form? Open a support ticket through your StarChapter application and a member of our Billing Team will get back to you. Please consult your accountant for form and tax filing requirements.
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PCI Audit Report for Your Merchant Account Provider
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| Need an audit to satisfy merchant account provider? Use this article to guide you how. |
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| StarChapter’s Admin User Policy |
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Help us minimize the risk of unauthorized access to your StarChapter software. Each person accessing the software must be setup as an Admin User, with valid username, password and email address. An Admin User can have full or restricted access to certain functionality (not available with all plans). We recommend changing passwords periodically as well as adding/deleting Admin User accounts as responsibilities change. Admin User accounts that have been inactive for 12 months are automatically deleted.
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| Update the Board Member Group |
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Keeping your Board Members list up to date on your chapter's website will make life so much easier. Simply do this through your StarChapter software, and if you need help getting this info updated, use this self-help article or video tutorial to walk you through these simple steps.
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