Your Chapter's News In One Place May 2024 How’s Your Association Chapter’s Diversity & Inclusion Programming? To learn how to add the right DEI programming to association chapters, we spoke with Lisa Pecina, CLM, Diversity, Equity & Inclusion Officer, and Stephanie Henshaw, Kansas City Missouri chapter of the Association of Legal Administrators. Membership Engagement   Starting An Association Chapter Over Again? Do These 5 Things To Get Off On The Right Foot Learn the five things you need to do when starting or restarting an association chapter organization. Chapter Management   Replacing Association Chapter Board Members In The Middle Of A Term Learn the three things that should be in a mid-term board member replacement plan: make sure the replacement is in your bylaws, know who you need, know where you’ll look for the new person. Board Management   Smart Tips Troubleshoot Email Delivery Managing email delivery is part of the process of sending mass mail. As email security gets smarter about blocking unwanted mail, it will often catch a small amount of legitimate mail. When this happens, the recipient must work with their IT team or email provider to ensure that mail from your organization is recognized as approved mail. When you find a hard failure or soft bounce indicated on your Email History report, follow the guidance in this article to address those issues. To increase the likelihood of mail making it into recipients’ inboxes, we also have guidance on optimizing your content in consideration of common reasons that mail would be blocked. Board Training Our On Demand Resources We know the life of a chapter leader can be hectic, so we’ve put together these great resources for you to access when it’s most convenient for you. Be sure to share with your fellow board members. View Board Trainings   Website of the Month CHARM CHARM is a group of healthcare professionals who seek to enhance the practice of risk management by providing information and education to its members and advocating for industry best practices. CHARM is an independent chapter of the American Society of Healthcare Risk Managers (ASHRM). They have been a StarChapter customer since 2019 and recently redesigned to the M Series 02 layout. View Website Referrals Program Refer And Earn Help introduce StarChapter to other chapters and we’ll reward you with a $100 gift card! Refer Now   About StarChapter StarChapter is a member-friendly association software company serving local chapters of professional and trade associations in the United States and Canada. StarChapter’s mission is to help local leaders grow their chapter’s attendance, membership, and revenue. The software combines event registration, membership management, email marketing, mobile friendly website layouts, eCommerce, and web services. Board members have access to StarChapter Advisors, online support, 24/7 ticket administrators, phone support, and ongoing board training webinars. StarChapter continually provides resources to help local leaders succeed with chapter management insights. About FullSteam Fullsteam, StarChapter’s parent company, is leading the evolution of Payments and Software. The seamless integration of modern payments technologies coupled with world-class SAAS software provides businesses across many industries with the essential resources – including a collaborative ecosystem, strategic investment, and operational support – to fuel sustained growth and success. Follow Us On Social 1-866-775-3205 info@starchapter.com View In Browser