Your Chapter's News In One Place October 2024 3 Marketing Trends To Help Improve Your Chapter Membership Learn three marketing trends from the 2024 MGI Membership Marketing Benchmarking Report that can help chapters expand chapter membership. Membership Marketing   Ask Meeting Attendees The Right Questions To Create The events They Want To Attend Learn how including expanded questions and answers in chapter registration and follow up surveys can help chapters hold better events. Member Engagement   Cybersecurity For Association Chapters: 5 Best Practices Cyber security needs to be an association chapter priority. Learn five cybersecurity best practices that can keep your chapter data secure and your stakeholders trusting you with their information. Chapter Security   Smart Tips PCI Compliance and StarPay Any merchants that processes credit card payments, regardless of their organization’s size or volume of transactions, must meet all PCI requirements or be assessed a non-compliance fee. While StarChapter focuses on the technical aspects of those requirements, it is your organization’s responsibility to follow best practices, institute compliant processes, and attest to that compliance each year by submitting a form and website scan. PCI Compliance can be a daunting process and StarChapter recognizes that our customers need support. This is why we have partnered with SecurityMetrics to ensure that you have experts available to guide you through the process. All StarPay customers have been receiving outreach from both SecurityMetrics and StarChapter as we approach the deadline for compliance. As of October 1, 2024, StarChapter is required to charge a non-compliance fee. As this is charged in arrears, it will be processed in early November for affected organizations. As soon as the account is compliant within the SecurityMetrics portal, the fee will be stopped. For any questions or assistance regarding the PCI Compliance Program, contact SecurityMetrics' 24/7 support at 801-705-5700 or support@securitymetrics.com. Learn More | Get Started Board Training Our On Demand Resources We know the life of a chapter leader can be hectic, so we’ve put together these great resources for you to access when it’s most convenient for you. Be sure to share with your fellow board members. View Board Trainings   Website of the Month AIA Coastal Virginia AIA Coastal Virginia is a sound, well run professional organization that serves the local architect. It promotes architecture and the built environment in Hampton Roads, providing resources to our community, for professional development and education. The organization acts as a vital link to the other components of the AIA and local allied professionals. They have been a customer since 2019 and recently redesign to our MSeries 04 layout. View Website   What's New QuickBooks Online Integration StarChapter has always helped chapters save time, money, and effort by streamlining chapter management. Now, we can simplify bookkeeping tasks as well with the new QuickBooks Online (QBO) Integration. Connect your chapter’s QuickBooks Online account to your StarChapter system. All orders opened and payments logged within StarChapter will automatically result in journal entries within your QBO account. QBO integration is available to all StarPay customers on versions of the Essential, Growth, Advanced, Pro, Executive, and Ultimate plans. If your chapter would like to upgrade from our legacy plans and designs or upgrade from the Starter plan to gain access to this feature, please submit a ticket with our Support Team. Referrals Program Refer And Earn Help introduce StarChapter to other chapters and we’ll reward you with a $100 gift card! Refer Now   About StarChapter StarChapter is a member-friendly association software company serving local chapters of professional and trade associations in the United States and Canada. StarChapter’s mission is to help local leaders grow their chapter’s attendance, membership, and revenue. The software combines event registration, membership management, email marketing, mobile friendly website layouts, eCommerce, and web services. Board members have access to StarChapter Advisors, online support, 24/7 ticket administrators, phone support, and ongoing board training webinars. StarChapter continually provides resources to help local leaders succeed with chapter management insights. About FullSteam Fullsteam, StarChapter’s parent company, is leading the evolution of Payments and Software. The seamless integration of modern payments technologies coupled with world-class SAAS software provides businesses across many industries with the essential resources – including a collaborative ecosystem, strategic investment, and operational support – to fuel sustained growth and success. Follow Us On Social 1-866-775-3205 info@starchapter.com