About Us

What We Are All About

At StarChapter we thrive off of our role in helping associations drive professionalism, provide advocacy, advance careers, and develop leaders. We do this by helping volunteer leaders of professional and trade associations at the local level grow their membership while saving them time on administrative tasks and providing services to maximize their efforts. Our software and service makes it easy for them to run their local chapters by combining their website with event registration, email marketing and membership management.

Employee Guiding Principles

Driven by Purpose
Driving our StarTeam is the purpose of the customers we support. The StarTeam is able to provide guidance, support and tools to help chapter leaders.

Cater to Your Strengths
Building our StarTeams internally based on the strengths of our employees providing great opportunities for you to contribute in many different ways.

Be a Student of Your Work
Providing unique training and coaching to our StarTeam in addition to supporting their efforts to engage with a local chapter of an association. We encourage our StarTeam to hone their skills.

Incremental Improvements
Considering how action oriented the StarTeam is, it is no surprise that we are constantly looking for ways to imporve and all of our liitle wins add up over time to big improvements.

Celebrating Achievements
True hard work pays off! We celebrate the achievements of individuals, teams, and the company as they all lead to our success.

High Impact Teamwork
Collaborating and working toward common goals. Trusting the team to hold each other accountable. Everyone is focused on making an impact.


StarChapter is proud to be an equal opportunity employer!

View Job Openings

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    I really enjoy working at StarChapter because of the focus on a positive atmosphere and encouragment given to continue our education to expand our knowledge of the industry that we work in. We all have our own goals and responsibilities, but we are a collaborative group that often comes together to assist each other. I am challenged daily and feel fulfilled knowing that we are able to help thousands of volunteers and administrators better serve their organizations.”

    Dana, Implementation/Support Advisor

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    In the 2+ years I’ve worked at StarChapter, I’ve been very happy and have grown a lot. The sales team actually works as a team. We constantly help and teach each other new and better ways to improve our skills. The more we collaborate and work together, the more successful we are as both individuals and as a team. I wouldn’t trade that support for anything!”

    Kate, Senior Account Executive

  •  

    Coming from a background in government and academia, I appreciate the company culture at StarChapter. Both personal and professional growth are supported and encouraged, and each team member is engaged in improving the business and product.”

    Jami, Implementation/Support Advisor

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    I love working for StarChapter because not only do I get to directly assist our customers, but I’m also constantly encouraged to try, and learn new things. I’ve gained so many skills in my two years here that I feel like I would have not had the opportunity to learn elsewhere. It has been amazing working in an environment with a close team, learning from each person.”

    Cymone, Implementation/Support Advisor

  •  

    I have been at StarChapter for just over 3 years and during that time my responsibilities, abilities as a designer, and skillset/knowledge have grown exponentially, and I can say I truly love what I do and am valued here at StarChapter. The staff, including management, here at StarChapter are hard working, dedicated, and caring people that anyone would be lucky to work with!"

    Morgan, Graphic Design Team Lead

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    I love collaboration especially when you have the privilege of collaborating with such a dedicated and talented team like we have at StarChapter. StarChapter’s culture is unlike any other company’s I have worked for with a hard-working team that is also creative and fun. It is also uplifting to feel as though we are making it easier for all our amazing customers to make the world smarter, safer, and better."

    Rebecca, Director of Sales & Marketing

The StarLife

Passion & Collaboration
We are a group of passionate people who respect, collaborate, motivate and ultimately raise each other up. Participation, open communication, and the sharing of information with each other are critical to the StarTeam’s success.

Career & Professional Development
StarChapter is an open organization with leadership that will listen to employees that have the answers to make our organization better. We offer an opportunity to be challenged and build professional skills. Simply put, StarChapter is a great organization to grow & establish your career.

Field Trips & Fun
We like to go on field trips to see our product in action at local chapter meetings & events. We also plan monthly lunches to celebrate birthdays, professional milestones, etc. We do like to get together outside of the office on occasion as well whether that’s a night of bowling, a fun team building competition, the annual company summer BBQ or holiday party.

Lunch & Learn
A catered lunch and a focused opportunity for learning. Topics range from the role of board members, technology practices, and improving our productivity. All in an effort to work towards creating a better understanding of the challenges our customers face and improving our ability to help them.

StarChapter is proud to be an equal opportunity employer!

View Job Openings

What's In It For You

The Best Equipment & Resources

Whether it’s an office chair with some serious lumbar support, the best software tools to maximize productivity and effectiveness, or training resources, we’ll give you the tools needed to succeed.

Open Door Communication

Good communication between you and your fellow Stars is important. You are encouraged to speak freely to everyone regarding matters affecting your productivity or the company at large.

Make an Impact

At StarChapter you are helping where it matters at the local level! By providing efficiency through our software and services to the local chapters of professional and trade associations.

Comprehensive Insurance Options

We offer elective healthcare, dental, and visions plans, plus short term disability paid by StarChapter.

Work/Life Balance

Balance is important to a healthy life. We want you to both achieve great things and enjoy life, so we offer generous Paid Time Off (PTO) on top of paid holidays, including a floating holiday to be used at your pleasure.

StarSwag

We often design cool swag for our StarTeam whether that is a t-shirt in the spring, a hoodie in the fall, or whatever the team is into at the time.

StarSnacks

Our kitchen, or as we like to call it the StarLounge, is always stocked with employee requested snacks, coffee, tea, and soda: some healthy, some not so healthy…well chocolate is healthy right?!

Business Casual Lite

We want you to be comfortable. Our “dress code” is more like a request to not wear PJs, gym clothes, or flip flops.

401K Plan

Saving for your future retirement is important. We offer a 401K plan to help you achieve this goal.


 

Job Openings

Browse Our Open Positions

We're looking for talented and energetic individuals to fill the following positions:

Job Title Location Category Posted
Sales Coordinator Owings Mills, MD Computer/Software October 13, 2020
Account Executive Owings Mills, MD Computer/Software October 13, 2020
×

Apply now! Email your resume to [email protected].

Job Description

StarChapter is currently searching for a full time Sales Coordinator. This person will fill a vital sales position for our team to assist in lead qualification and development for the North American market. Our ideal candidate is first and foremost an effective communicator. The Sales Coordinator will reach out to the volunteer leaders that are decision makers at associations to schedule online demonstrations with qualified prospects.


Job Requirements and Desired Skills

  • Become an expert in engaging and converting prospects over the phone including outbound calls to schedule demonstrations with key decision makers and handling inbound leads from prospective customers
  • Manage a variety of sales automation and online prospecting tools to keep leads, contacts and opportunities organized
  • Generate new business opportunities to fuel the sales pipelines by scheduling demos with qualified prospects
  • Learn and maintain in-depth knowledge of the StarChapter software and service and the association market place
  • Grow relationships established with associations that do business with StarChapter
  • Achieve or exceed quotas of demos and qualified opportunities generated
  • Technically adept and able to learn how to use a variety of online and sales automation tools
  • Native or Fluent English, additional languages are a plus
  • Prior experience with a CRM and other sales automation tools is a plus
  • Inside sales or sales development experience (selling over the phone, cold calling), B2B at a software company a plus

Employee Characteristics

  • Continually look to improve sales ability and performance through collaborative training
  • Clear and polished written communication skills
  • Excellent speaking/listening skills and ability to engage prospects over the phone
  • Ability to be organized and efficiently manage tasks, projects, and time
  • Proven strong written and verbal communication
  • Demonstrate great attention to detail
  • Ability to stay focused and positive in a high energy environment each and every day
  • Must be a team player and build good working relationships across all functions
  • Self-motivated, enthusiastic, and independent

Benefits

  • Medical, dental and vision coverag
  • Paid Time Off (PTO)
  • Paid holidays
  • Retirement plan
  • And more

Company

At StarChapter we thrive off of our role in empowering associations to drive professionalism, provide advocacy, advance careers, and develop leaders. We do this by helping volunteer leaders of professional and trade associations at the local level grow their membership while saving them time on administrative tasks and providing services to maximize their efforts. Our software and service makes it easy for them to run their local chapters by combining their website with event registration, email communication and membership management. StarChapter is an organization that promotes from within. We are an open organization with leadership that will listen to employees that have the answers to make our organization better. Simply put, StarChapter is a great company to establish and grow your career. Let's build something great together.

Apply now! Email your resume to [email protected].

×

Apply now! Email your resume to [email protected].

Job Description

StarChapter is currently searching for a full time Account Executive. This person will fill a vital sales position for our team to assist in lead qualification and development for the North American market. Our ideal candidate is first and foremost an effective communicator. The Account Executive will reach out to the volunteer leaders that are decision makers at associations to schedule online demonstrations with qualified prospects


Job Requirements and Desired Skills

  • Become an expert in engaging and converting prospects over the phone including outbound calls to schedule demonstrations with key decision makers and handling inbound leads from prospective customers
  • Manage a variety of sales automation and online prospecting tools to keep leads, contacts and opportunities organized
  • Generate new business opportunities to fuel the sales pipelines by scheduling demos with qualified prospects
  • Learn and maintain in-depth knowledge of the StarChapter software and service and the association market place
  • Grow relationships established with associations that do business with StarChapter
  • Achieve or exceed quotas of demos and qualified opportunities generated
  • Technically adept and able to learn how to use a variety of online and sales automation tools
  • Native or Fluent English, additional languages are a plus
  • Prior experience with a CRM and other sales automation tools is a plus
  • Inside sales or sales development experience (selling over the phone, cold calling), B2B at a software company a plus

Employee Characteristics

  • Continually look to improve sales ability and performance through collaborative training
  • Clear and polished written communication skills
  • Excellent speaking/listening skills and ability to engage prospects over the phone
  • Ability to be organized and efficiently manage tasks, projects, and time
  • Proven strong written and verbal communication
  • Demonstrate great attention to detail
  • Ability to stay focused and positive in a high energy environment each and every day
  • Must be a team player and build good working relationships across all functions
  • Self-motivated, enthusiastic, and independent

Benefits

  • Medical, dental and vision coverag
  • Paid Time Off (PTO)
  • Paid holidays
  • Retirement plan
  • And more

Company

At StarChapter we thrive off of our role in empowering associations to drive professionalism, provide advocacy, advance careers, and develop leaders. We do this by helping volunteer leaders of professional and trade associations at the local level grow their membership while saving them time on administrative tasks and providing services to maximize their efforts. Our software and service makes it easy for them to run their local chapters by combining their website with event registration, email communication and membership management. StarChapter is an organization that promotes from within. We are an open organization with leadership that will listen to employees that have the answers to make our organization better. Simply put, StarChapter is a great company to establish and grow your career. Let's build something great together.

Apply now! Email your resume to [email protected].